Wholesale Terms & Conditions

The following terms and conditions are effective January 1, 2019 and pertain to qualified US and Canadian-based wholesale customers only. Schier, at its option, may qualify or disqualify any customer. Prices are subject to change without notice. All international border crossing fees are paid for by the importing customer. Contact Schier for further information on NAFTA and HTS numbers when applicable.

Payment Terms: 2% 10 Days / Net 30 Days

A 2% discount may be taken if payment is received on or before 10 days from the date of invoice. Full payment is required on or before 30 days from date of invoice. Accounts that pay beyond net terms may be denied open account status.

Shipments

Shipments are F.O.B. destination. Freight charges are prepaid and billed with product invoice via email. If items are missing from received shipments, please contact Schier immediately.

Orders

For faster processing, please email orders to orders@schierproducts.com as they are entered and shipped “first come, first serve.” While it may be a common practice, you do not need to email orders to our plumbing Sales Reps, nor will Schier be responsible for any delays as a result of this practice.

Warranty

All claims are handled directly by Schier in cooperation with the installing contractor or end user. Schier will not honor action or commitments made by a wholesale distributor without prior consent. Warehoused products must be stored in safe and secure place free from long term exposure to the elements. All warranty requests must be approved by a Schier Sales Engineer and should be submitted to claims@schierproducts.com.

Returns

Standard items may be returned for credit following the issue of a Returned Goods Authorization (RGA) by Schier. The customer is responsible for return freight charges to Schier in addition to a 15% restock fee. Once all repair costs are assessed, the remaining credit value will be communicated. Non-standard (custom) items and obsolete items are non-returnable.

 

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